ISW Review 2023: Awards, Acquisitions and AI

Wrapping up 2023, and planning for 2024, is the perfect opportunity to look back and celebrate all the achievements of the past 12 months. Busy businesses are a constant buzz of activity. Overlapping projects, where some being completed are met with others just starting. New services and staff coming into the fold and bringing with them new competencies and capabilities. Constantly evolving and transitioning product roadmaps and strategies. All blending together to make it a unique year with unique challenges and successes.

 And 2023 has given us, at ISW, a great cause for celebration.

So, let’s look back at the highlights of this year...

 
Astonishing acquisitions

 2023 saw two new acquisitions for ISW; Digital Ink and Offis.

 Digital Ink, a creative design and marketing agency based in Tasmania, and one founded by our Managing Director Ian Warner, was brought into the ISW group this year. In doing so bringing new services into ISW, including graphic design, web design, videos and animations, marketing, and UX/UI. Already making incredible contributions to several customers and projects, Digital Ink has polished the creatives from ISW, taking projects to a whole new level of visual construction and output.

Offis is one of Australia’s leading cloud solution providers. With leading industry experience and expertise, Offis optimises and automates the provisioning of complete environments (prod, dev, test) for massive operational efficiencies, DevOps capabilities, and business agility. Now under the ISW Group, Offis and ISW implement future-proof, cloud-agnostic strategies across hybrid clouds and public clouds for maximum flexibility and control.

Welcome to the family Digital Ink and Offis.

 READ MORE ABOUT DIGITAL INK: https://www.digitalink.com.au/
READ MORE ABOUT OFFIS: https://www.offis.com.au/

 And the winners are

ISW has won countless awards over the years, with 2023 being no different. However, this year we received two awards which are very close to our heart for the inspiration they provide, and demonstrating what can be achieved if you put your mind to it and challenge normal conventions.

Scoot Boots, a women-centered business creating all-terrain hoof boots for horses, won the E-Commerce category in the Tasmanian Export Awards, after developing a new sizing application with ISW. The app revolutionised sales, by enabling faster customer purchasing decisions, reducing time to market, and increasing customer sizing satisfaction. With IT and business communities still largely dominated by male leaders, we are thrilled to see CEO Annette Kaitinis take Scoot Boots to the National Export Awards, following this impressive award win.

If you have yet to hear about ERC Australia, you soon will. ERC Australia is an online platform for small businesses to build and communicate their carbon emission reduction programs. ERC Australia recently won the IBM and Tech Data ‘One Percenter’ Competition which challenges technology teams to create solutions using IBM software, technology, and platforms. The emissions reduction collective software-as-a-service platform has received $30,000 towards go-to-market and lead generation strategies, and both ISW and ERC will be invited to speak at local IBM events. Climate change is the challenge of our time, and ISW is pleased to be a technology and business partner for ERC Australia, helping reduce the carbon emissions from Australia’s small to medium business ecosystem.

 Congratulations to Scoot Boots and ERC Australia.

READ MORE ABOUT SCOOT BOOTS: https://scootboots.com/
READ MORE ABOUT ERC AUSTRALIA: https://www.ercaustralia.com.au/

 The family is growing…

ISW has made several strategic hires in 2023 and added new members to the management team, to directly meet the evolving needs of our customers and partners. This includes new leadership in software development and cloud strategy & enterprise systems, as well as new Microsoft capabilities in governance and security, data protection, SharePoint intranet, and Encompass Intelligent Information Management systems.

 We have too many hires to list them all here, and now, but most notable are Nicky Tope, now Practice Lead – Software Development, and Phanh Phengsavath, now Head of Cloud Strategy and Enterprise Systems, joining the Management Team. Then we have Patrick Ige joining ISW as a Senior Microsoft365 Consultant and PowerApps Specialist.  

 Welcome to the family!

 LEARN MORE ABOUT ISW AND THE TEAM: https://www.isw.net.au/company/about-isw

 Hot off the press

ISW has had a few key campaigns in 2023, most note-worthy are HCL’s VoltMx and our LMS (Learning Management Solution) offering.

 HCL VoltMx is a low-code platform that makes multi-experience app development accessible, streamlined, and innovative. VoltMx helps you impress your users with stunning apps, empowering citizen developers to create applications and alleviating the stress on core software developers. With brand new videos, guides, and resources, HCL VoltMx is one of our most exciting offerings of 2023.

 LMS by ISW, is a comprehensive lessons management platform that follows the OILS framework (Observations, Insights & Lessons). Built on a modern web platform that is accessible across all device types, LMS allows users to provide observations conveniently from anywhere and at any time. 100% browser-based with a responsive interface, LMS is taking our customers by storm and making huge waves in 2023.

LEARN MORE ABOUT HCL VOLTMX:
https://www.isw.net.au/solutions/software-development/volt-mx
LEARN MORE ABOUT LMS BY ISW:
https://www.isw.net.au/products/isw-innovations/lms-solution-by-isw 

 Artificial Intelligence and other events

2023 saw ISW conduct several events and webinars for our community, helping educate our customers and partners with the latest developments, and services, and supporting growth across our extended family.

 Engage 2023: APRIL 24-26: AMSTERDAM

Engage is one of Europe’s premier HCL Digital Solutions user group conferences with attendees, speakers, sponsors, partners, and HCL product managers from all over the world, coming together for 2 days.

 
How to get AI working for you right now: JUNE  22: HOBART

At this exclusive luncheon, customers and partners heard from experts on AI at work and learned how to enhance customer service, streamline operations, and optimise cloud services using transformative technologies.

Watson X – Next Generation for A.I. for Business: NOV 2: HOBART

Hosted by TasICT, this event taught attendees how the next generation of AI can reshape your business with IBM Watson X by enhancing customer services, streamlining operations, and providing big data insights.

READ MORE FROM OUR BLOG: https://www.isw.net.au/resources/isw-insights-blog 

And finally, a special thank you to all our customers, partners, staff, and extended family for all your support in 2023. We could not have done it without you.

 See you in 2024.