Our Services

FLEXIBILITY | ADAPTABILITY | KNOWLEDGE


ISW understands that every industry, organisation and site within your business comes with its unique nuances. There is no one size fits all best practice as Maximo is simply a tool to support YOUR business processes. Our flexibility and adaptability and knowledge are our greatest assets to assist you on your Asset Management journey.

STRATEGIC REVIEWS

ISW can assist you to perform a strategic review of your use of Maximo.  Many customers use Maximo without a clear direction of how to move forward.  Like assets, Maximo needs maintenance, upgrades and some new features and functionalities that can help you to manage your asset management.  The ‘tyranny of now‘ is a common catch cry and Maximo lags and before you know it you're reacting to an upgrade to maintain support. 

ISW will work with you to define an appropriate assessment of your implementation and work with you to create a long term actionable plan to assist you in progressing on the journey of continual improvement that will provide tangible benefits to your organisation.

 

CONSULTING SERVICES

Have a new project? want to understand how to get more from your existing implementation?  Want to try something new but don’t know where to start or just need an extra pair of hands to help get your project on track? 

ISW’s experts can guide you on the journey of leveraging more from your investment in Maximo or just get in and get the job done.  Our experts have a broad range of experience and thrive when sharing our knowledge and ideas and enable users to get the most from your system.

SUPPORT SERVICES

Do you need help keeping your implementation running smoothly?  Do you have Administrative capability but no expertise?  Does your resident expert want some time off?

ISW can provide a range of support options, did you read that bit about our flexibility and adaptability?  Every situation is unique and we will endeavor to provide a best-fit support package.  Long or short-term, complex management or day-to-day support, we can do it.

 

HOSTING

Looking to move to the cloud?  Want to evaluate a new feature or version but internal resourcing is stifling your attempts?  ISW has a dedicated Cloud team that works hand-in-hand with our Maximo Gurus.  We work with you to architect an implementation that meets your needs and budget. 

Short-term trials, moving your production environment, or a whole new implementation.  We have a range of options available.   

UPGRADES

Maximo is a continually evolving platform.  IBM has well-documented and long release cycles to support our customers. With the impending end of support for v7.6 in September 2021, your upgrade should ideally be complete and you should be enjoying some of the benefits of Maximo v7.6.1 or MAS 8. 

Maximo EAM release Lifecycle Timeline
 

If you are now in the unenviable position that you are, or are going to be, forking out $$$ for IBM extended support on top of your IBM Software Support & Subscription now is the time to act!  What's stopping you?

CUSTOMISATIONS? .................. NOT A PROBLEM

UNIQUE APPS? ........................... SURE, THAT’S FINE

COMPLEX INTEGRATIONS? .... BEEN THERE, DONE THAT!

Have you considered that upgrading Maximo is something you have already paid for?  Sure, there are some implantation services required to get it active, but your annual IBM Software Support & Subscription is a far more significant cost than the upgrade itself.  There are new features that can provide great benefits and improve usability.  Talk to ISW today to understand how we can help you take Maximo to the next level.

HAVE A QUESTION?

We have a dedicated team of subject matter experts on hand to help you