Content

Actions
Loading...

analytics

Being a mobile enterprise is fast becoming an essential element of a modern organisation. It also raises the need to monitor actual user behaviour and usage of your mobile Apps through high-fidelity replays of the user experience.
ISW can optimise your mobile applications to deliver an enhanced user experience and improved value to your organisation.

 

Hear how SkyBet are using IBM TeaLeaf as an integral part of their mobility solution:

 

 

Tealeaf

IBM Tealeaf Customer Experience Management solutions help customer-centric organizations deliver better digital customer experience. From e-commerce professionals, to digital marketers and business executives, as well as IT and customer service staff, IBM Tealeaf solutions provide an incisive "view" of the digital customer that empowers organizations to deliver better web and mobile experiences and provide more effective customer service.

 

Tealeaf customer experience management solutions provide critical visibility, insight, and answers for companies that must improve online conversion and customer retention objectives. Tealeaf solutions optimize e-business by eliminating obstacles that block successful conversions or transactions. Customer Experience Management's deep insights enable companies to answer the most compelling, yet difficult questions that plague e-business executives:

 

  • "Why are my conversion rates down?"
  • "How can I increase the profitability of serving my mobile users?"
  • "Why is my business growth not over-achieving against market growth rates?"
  • "Why can't we resolve more online customer issues in our call centers?"

 

Our solutions also seamlessly integrate with business applications such as Customer Relationship Management, data analytics or web analytics to provide comprehensive and quantifiable analyses, further enhancing and improving the digital experience for customers.

 

 

Information Request more info